The device was returned to olympus for inspection, and the reported failure was confirmed.A root cause could not be identified.Based on the results of the investigation, it is likely the following led to the malfunction, the most probable root cause of the malfunction was traced to be component failure.Should additional relevant information become available, a supplemental report will be submitted.Olympus will continue to monitor field performance for this device.
Event or Problem Description
The customer reported scope was burned on the end during a colonoscopy diagnostic procedure involving a colonovideoscope.There was no patient injury reported.