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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: TANDEM DIABETES CARE TANDEM MOBI INSULIN PUMP WITH CONTROL-IQ+ TECHNOLOGY; ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP

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TANDEM DIABETES CARE TANDEM MOBI INSULIN PUMP WITH CONTROL-IQ+ TECHNOLOGY; ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP Back to Search Results
Model Number 1004000
Medical Device Problem Code Obstruction of Flow (2423)
Health Effect - Clinical Code No Clinical Signs, Symptoms or Conditions (4582)
Date of Event 06/27/2026
Type of Reportable Event Malfunction
Event or Problem Description
It was reported that ongoing intermittent occlusion alarms occurred.Customer¿s blood glucose level reached 400 mg/dl on (b)(6) 2026.The elevated bg was addressed by a correction bolus via the pump.No third party assistance was required.The customer continued to use the pump for insulin therapy and has an alternate method of insulin therapy available if necessary.
 
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Brand Name
TANDEM MOBI INSULIN PUMP WITH CONTROL-IQ+ TECHNOLOGY
Common Device Name
ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP
Manufacturer (Section D)
TANDEM DIABETES CARE
12400 high bluff drive
san diego CA 92130
Manufacturer Contact
john connell
12400 high bluff drive
san diego, CA 92130
858 224-6281
MDR Report Key25771073
Report Number3013756811-2026-123621
Device Sequence Number10538105
Product Code QFG
UDI-Device Identifier00389152408170
UDI-Public00389152408170
Combination Product (Y/N)N
Initial Reporter StateMS
Initial Reporter CountryUS
PMA/510(K) Number
K240309
Number of Events Summarized1
Summary Report (Y/N)N
Serviced by Third Party (Y/N)Unknown
Reporter Type Manufacturer
Report Source Consumer
Initial Reporter Occupation Other
Type of Report Initial
Report Date (Section B) 07/09/2026
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Operator of Device Lay User/Patient
Device Model Number1004000
Device Catalogue Number1014081
Was Device Available for Evaluation? Yes
Type of Report(Section G)Thirty-Day
Initial Date Received by Manufacturer 06/28/2026
Initial Report FDA Received Date07/09/2026
Was Device Evaluated by Manufacturer? (Y/N) No
Date Device Manufactured07/07/2025
Is the Device Labeled for Single Use? (Y/N) No
Is This a Single-Use Device that was
Reprocessed and Reused on a Patient? (Y/N)
No
Usage of Device Reuse
Patient Sequence Number1
Concomitant Medical Products
and Therapy/Usage Dates
NOVOLOG / NOVORAPID - INSULIN; TANDEM - CARTRIDGE; UNOMEDICAL - INFUSION SET
Patient Age60 YR
Patient SexFemale
Patient Weight138 LB
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