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Details of complaint:
the biomedical engineer (bme) reported that when removing this bedside monitor (bsm) from the host monitor, it powered off as if there was no battery installed.They tried swapping the battery with a known-good one, but the issue persisted.No reports of patient harm.Investigation summary:
the reported issue could not be duplicated.Therefore, this complaint could not be confirmed, and the root cause of the reported issue could not be determined.A physical inspection verified the model, serial number, and all associated labels.The temp module cover was missing.Significant physical damage was observed throughout the unit, including broken and cracked components.Additionally, a loose internal part was heard when the unit was shaken, most likely due to the unit having been dropped.However, device evaluation shows nibp failure.The observed failure was determined to be caused by an nibp module malfunction no further investigation will be performed.Trending will continue to be monitored for this device, incidents, issues, and causes.The following field contains no information (ni), as attempts to obtain the information were made, but not provided:
d10
attempt # 1:
(b)(6)2026 emailed the bme for the information in the ni list above: the bme replied that the host monitor was unknown.Additional information:
b4 date of this report.D9 device available for evaluation.G3 date received by manufacturer.G6 type of report.H2 if follow-up, what type?
h3 device evaluated by manufacturer.H6 event problem and evaluation codes.H11 additional manufacturer narrative.
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