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The product involved in the report has not been returned.A review of the device history record is in-progress.All information reasonably known as of 11 july 2026 has been included in the health authority report.Should additional information be obtained a follow-up health authority report will be provided.The information provided by airlife.Represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to airlife.Airlife has no independent knowledge of the event reported but is relaying the information that was provided by the user facility where the incident occurred.This product incident is documented in the airlife complaint database and is identified as complaint (b)(4).This information is submitted pursuant to 21cfr803, in compliance with the medical device reporting requirement and should not be considered to be an admission that an airlife product is defective or causes serious injury.
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The product involved in the report has not been returned.A review of the device history record is in-progress.All information reasonably known as of 11 july 2026 has been included in the health authority report.Should additional
information be obtained a follow-up health authority report will be provided.The information provided by airlife.Represents all
of the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was
unable or unwilling to provide any further patient, product, or procedural details to airlife.Airlife has no independent knowledge of the event reported but is relaying the information that was provided by the user facility
where the incident occurred.This product incident is documented in the airlife complaint database and is identified as complaint
(b)(4).This information is submitted pursuant to 21cfr803, in compliance with the medical device reporting requirement and should not
be considered to be an admission that an airlife product is defective or causes serious injury.Root cause investigation conclusions:
1.Leak/crack in the cartridge was most likely caused by to be mechanical damage (impact to a hard object) before connecting the cartridge to the iv set.2.Air appearing in the cartridge was most likely caused by a combination of the cartridge leak and another leaking spot in the iv setup (such as connector not being tight, or vented cap being used).3.The cartridge was used despite clear visible damage on it.The iv line had already been primed twice, as air was seen in the cartridge some time after the first priming.This should have been an indication that there is a potential leak, but the line was anyway used 90 minutes after the second priming.The earlier appearance of air and the visible crack on the cartridge should have been an indicator of a hazard.Complaint history review
the complaint history was reviewed in grand avenue from reported dates 1-jun-2024 through 31-may-2026, for part number 980202eu, or 980200eu and failure mode "leak".There were 3 other complaint(s) reported for the same issue and part number under (b)(4) during the same timeframe.Out of these (b)(4) was related to misuse, as the product was likely expired and had already been out of package when taken into use.(b)(4) could not be confirmed and the complaint seemed to relate to luer lock connection.Sales = 470 310 ea.Calculated occurrence (p1) =( 4 complaint(s) / 470 310 ea sold) x 100 = 0,000851 %
occurrence ranking = 1/5-improbable.Occurrence rating calculated based on worst case assuming that all the complaints were valid and related to the same issue.Only 1 other complaint (complaint-12371) was confirmed and was likely related to exactly the same issue.Device history record (dhr) review
dhr review for (b)(4).Risk assessment:
the overall risk level is medium based on following considerations.1.Patient/caregiver
performed risk assessment with rma-20046ab number, revision 09; the most closely associated risk is id sha-car-15-a (p1=2/5, p2=2/5) with a probability of harm occurring p=remote and severity s=3/5-serious which is low risk.The calculated p1 based on complaints and sales in the previous 24 months is 1/5-improbably.Therefore, the probability of harm occurring (p) is less than the rma and is determined to be low risk per ref-20001-c1 rev2.2.Regulatory/ compliance reviewed ref-20001-c1 rev2, and there is medium regulatory/ compliance risk.Rationale: this complaint could be considered low regulatory risk, as it appears a damaged product was taken into use which lead to the reported incident.It is unlikely that the product was damaged when delivered to the customer.However, a second complaint (b)(4) was received after this complaint from the same customer regarding the similar "leak" issue.It is unclear if these cases could be related to the same cause, so the regulatory risk will be considered medium.
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