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Manufacturer's investigation conclusion:
the reported event of a broken and frozen set screw on the centrimag motor was not confirmed.The centrimag motor, serial (b)(6), was evaluated at the service depot.The motor was visually inspected and was found to be in good condition with no physical damage observed.The motor was connected to a test loop and run for several days.During the observation period the motor functioned as intended with no unintended alarms or problems observed.The customer reported issue of a broken screw on the locking ring was unconfirmed.The motor was tested and passed all functional tests.The motor is ready for use and will be returned to the customer.A root cause for the reported event was unable to be conclusively determined.The device history records were reviewed for the centrimag motor (serial number: (b)(6) and the motor was found to pass all manufacturing and qa specifications.The patient handbook cautions the users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.The current revision of the instructions for use (ifu) can be found on the eifu page of the abbott website.The 2nd generation centrimag system operating manual provides information regarding emergencies/troubleshooting in section 9.The recommended practice whenever there is a console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the back-up motor and console.Switch all components (console, motor, flow probe and cables) simultaneously to continue patient support, and then perform troubleshooting on the non-functioning system, when it is no longer being used for patient support.The centrimag motor ifu instructs the user to inspect the centrimag motor, jacket, cable, console connector, and locking mechanism for damage prior to use.If any component is damaged do not use the centrimag motor.No further information was provided.The manufacturer is closing the file on this event.
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