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Block d4,h4: detailed product information was not provided to bsc.We completed a good faith effort to obtain the information.Because the product is unknown at this time, we are unable to provide the complete udi and other product specific information.If additional details become available, a supplemental report will be submitted.Block h2
correction h6 device codes and b5
block h6
imdrf device code a041001 captures the reportable event of "needle punctured sheath".Block h11
device evaluation
the device was not returned for analysis; therefore, a technical analysis could not be performed.The customer provided a picture where it can be observed the sheath punctured.For this reason, the reported code of "needle punctured sheath" could be confirmed.However, it was unable to confirm the reported codes of "handle break", "needle failure to extend", "device suction issue" and "device difficult to flush" with the evidence provided.A risk review was completed and confirmed that the event of "needle punctured sheath" was defined in the risk documentation and is documented accordingly in the prr.This event type has been accounted for during product risk analysis to support acceptable risk benefit for the product.A similar complaint review was completed.There were no emerging trends identified that warrant further action.Based on all the gathered information, without proper evaluation of the device, it remains unknown the most probable causes that contributed to the events.Also, for the event additional device required, it happened during the procedure, and the most probable cause of this reported issue cannot be established due to lack of evidence.Based on a thorough review of the reported complaint, boston scientific has assigned an investigation conclusion code of cause not established.
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