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It was reported by the user site that during a 3dimensions mammography system procedure on (b)(6) 2026, the "c-arm moved from 35 degrees to 180 degrees with no user input."[the]" patient in "[a]" wheelchair sustained a bruised arm." additional information was received from the customer regarding the patient's status, in which it was reported "the patient received a light bruise on her arm and leg.The patient declined medical attention, and no further action was taken by the staff."
a hologic field service engineer was dispatched to assess the device and determined "after checking the logs it was found that the left c-arm switch was responsible for the movement that occurred.Some debris buildup was also found underneath the rotational switch." the fse replaced both c-arm switch banks, inspected, tested and calibrated the unit in accordance with manufacturer specifications.No further information is currently available.
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