| Model Number |
0638-804-01 |
| Medical Device Problem Code |
Communication or Transmission Problem (2896)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/01/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during preparation prior to a procedure, when booting up the console to test fire, an error message appeared stating " "maximum available ho:yag pulse rate reduced to 10hz" and "maximum available ho:yag power reduced to 20w".The technician restarted the console but error all lasers are malfunctioning, please call coherent service" appeared.There were no patient complications, the case had to be cancelled.This event is being reported for aborted/cancelled procedure with a patient under anesthesia.
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Additional Manufacturer Narrative
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The device component was not returned for analysis; therefore, neither a physical nor a visual analysis was performed.The reported allegation of device displays error message could not be confirmed.A review of the device history record (dhr) was performed.The review of the dhr identified that the device met specification prior to shipping.No manufacturing deviations were noted that could have contributed to the event reported.A risk review was completed and confirmed that the event of surgical procedure delayed is defined in the risk documentation.This event type has been accounted for during product risk analysis to support acceptable risk benefit for the product.Based on a thorough review of the reported complaint, boston scientific has assigned an investigation conclusion code of cause not established since the most probable cause of the reported issue could not be established due to lack of evidence.
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Search Alerts/Recalls
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