The field service representative (fsr) reported that during preventative maintenance (pm) of the device, the temperature module was not responding and the red light emitting diode (led) was flashing.Since the event occurred during preventative maintenance, there was no patient involvement.
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Evaluation is in progress, but not yet concluded.During the inspection, the module would not show up in the inventory section on the central control monitor (ccm).The field service representative (fsr) downloaded the data logs for the entire system-1; however, he was not able to download the affected temperature module.The fsr removed the module and sent it to the manufacturer for further evaluation.The fsr did not install a new module as the customer does not use it.Per the customer's request, the module will not be replaced.
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