No sample was returned for eval.The final customer lot was unk, but may have been from lot 980337m or 982094m, both mfg in september 2014.A device history record review for the lots were conducted.The device history record reviews had no abnormalities and did not point to a root cause because the lots were released based on the mfr's acceptance criteria.No add'l investigation is required based on device history review.A complaint history review indicates one add'l complaint was associated with these lots.The root cause for the customer complaint issue cannot be determined.All knives are 100% visually inspected and tested for penetration during mfg.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No add'l action is required at this time.(b)(4).
|