Product analysis was completed for the handheld device.During the analysis, it was identified that the handheld would not power on using the ac adapter.The cause for the anomaly is associated with damaged sync connector leads and broken sync connector solder connections to the pcb.Because of the damage, the handheld was unable to receive power from the ac adapter.The cause for the damage to the connector leads and solder connections is most likely associated with mishandling of the device as it appears the connector detents are not being compressed when removing or manipulating the serial data cable, thus placing an extensive amount of force on the pcb and attached cable receptacle.No other anomalies were identified.Product analysis was completed for the software flashcard.No anomalies associated with flashcard software were identified during the flashcard analysis.The flashcard and software performed according to functional specifications.
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