The reported incident that unknown_fro_product was alleged of issue s-11 (breakage during surgery) could be confirmed.Based on investigation, the root cause was attributed to a user related issue.The failure was caused by too much high torsional force during insertion.The device inspection revealed the following: as indicated on the event description; ¿the customer continued the procedure with the same plate.The surgeon attached the plate buy screwing in additional screws very carefully.As an action and in order to be careful not to break the final screws, the surgeon choose to use a 2.0 burr to attach the 3.0 screws.¿ this gives us a clear indication that the surgeon did not predrilled prior to screw insertion (also possible hard bone material could have cause some problem, unfortunately no information regarding bone strengths has been given).Please see ifu below for further details, in order to prevent such problems in the future.The instruction for use (90-03200 rev g 03-2014 implants dr, non locking ifu_low res vax_ifu-2); screw precautions and warnings: placement of all locking screws requires the use of a drill guide to ensure proper screw placement.If a drill guide is not used the screw may not lock into the plate.Locking screws may not lock properly into the plates long elliptical hole.Therefore we recommend using regular bone screws.When engaging the screw, axial pressure of the screwdriver into the screw head must be adequately applied to ensure that the blade is fully inserted into the screw head.This results in proper axial alignment and full contact between driver and screw, minimizing the risk of damage and leading to optimal friction fit performance.Screws should not be over tightened during insertion.Excessive over tightening will compromise the integrity of the screw head, result in possible screw and screwdriver blade breakage or deformation, and lead to loss of friction fit performance.Excessive tightening of the locking screw may lead to titanium particle generation.Particles should be removed to prevent potential inflammation.Excessive tightening of the locking screw may lead to stripping of the locking threads.In the event that a locking screw thread strips out, a bone screw should be used.A review of the device history was not possible because the article number nor the lot number was communicated.No corrective actions are required at this time.A review of the labeling did not indicate any abnormalities.If any further information is provided, the investigation report will be updated.
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