The associated device was returned and evaluated.The visual inspection of the returned device confirms that the impactor is broken in many pieces.All pieces were returned.A review of the complaint history shows prior complaints for the listed failure mode but none for the listed lot.Our investigation did not determine the specific cause of the damage; however, the device was manufactured in 2003.We recommend that all re-usable instruments be routinely inspected for wear/damage and replaced as necessary.A review of the manufacturing records did not reveal any manufacturing or material abnormalities that could have caused or contributed to the reported incident.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.This investigation could not verify or identify any evidence of product contribution to the reported problem.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.
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