Model Number 8700-0752-01 |
Device Problems
Failure to Power Up (1476); Battery Problem (2885)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Date 05/21/2015 |
Event Type
malfunction
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Event Description
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It was reported by a zoll sales representative that autopulse li-ion battery with serial number (sn): (b)(4) held a charge but did not power on the autopulse platform.Other batteries are able to power the platform on.No patient involvement was reported.No further information was provided.
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Manufacturer Narrative
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The autopulse battery in complaint was returned to zoll on (b)(6) 2015 for investigation.However, investigation is still in progress.A supplemental report will be filed when investigation has been completed.
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Manufacturer Narrative
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The autopulse battery (s/n (b)(4)) was returned to zoll (b)(4) on 05/26/2015.Investigation results as follows: visual inspection of the returned platform was performed and found no physical damages.During functional testing on a platform, the battery latch on the li-ion battery was difficult to release.Additionally it was difficult to fully insert and lock the battery into the autopulse platform which could have potentially caused the autopulse not to power up.Note that the led on the li-ion battery (s/n (b)(4)) showed a green light when received and post charging confirming that the battery held the charge.Based on the investigation no parts were replaced.In summary the customer's reported complaint that the li-ion battery would not power the autopulse platform was not confirmed during functional testing.Battery works normally to power on a platform, but has difficulty locking itself in the battery compartment of the platform.
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Search Alerts/Recalls
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