Model Number TA4 |
Device Problems
Corroded (1131); Mechanics Altered (2984)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Event Description
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Dealer advised lots of bolts on chair are rusted.Dealer advised went out and cleaned chair up for enduser.Dealer advised sat in chair and noticed it was uneven.Dealer advised front right caster was off the ground about quarter to half an inch when looked at chair.Dealer advised did some adjustments to chair and still off the ground.
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Manufacturer Narrative
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Follow up to be sent if additional information is received.
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Manufacturer Narrative
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Product was returned for evaluation.The return fields in (b)(4) state: frame unable to test.Complaint of front right caster was off the ground was not confirmed.The underlying cause could not be determined after reviewing the documentation in this investigation.Device manufacturer updated from invacare taylor street to invacare top end to reflect the correct manufacturer.
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Event Description
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Product was returned for evaluation.The return fields in (b)(4) state: frame unable to test.Dealer advised lots of bolts on chair are rusted.Dealer advised went out and cleaned chair up for enduser.Dealer advised sat in chair and noticed it was uneven.Dealer advised front right caster was off the ground about quarter to half an inch when looked at chair.Dealer advised did some adjustments to chair and still off the ground.
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Manufacturer Narrative
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Product was returned for evaluation.Product received expanded evaluation.The expanded evaluation report states: functional observation- the wheels rolled and the casters swivel, but the left caster intermittently causes the wheelchair to three wheel.Conclusions- utilizing existing complaint information, actual observations, and functional testing of the returned product in its "as received" condition, the complaint was confirmed for the wheelchair three wheeling.The left caster is 1/16th of an inch higher than the right caster.Complaint was confirmed.The underlying cause could not be determined after reviewing the documentation in this investigation.
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Event Description
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Product was returned for evaluation.Product received expanded evaluation.The expanded evaluation report states: functional observation- the wheels rolled and the casters swivel, but the left caster intermittently causes the wheelchair to three wheel.Conclusions- utilizing existing complaint information, actual observations, and functional testing of the returned product in its "as received" condition, the complaint was confirmed for the wheelchair three wheeling.The left caster is 1/16th of an inch higher than the right caster.Product was returned for evaluation.The return fields in oracle state: frame unable to test.Dealer advised lots of bolts on chair are rusted.Dealer advised went out and cleaned chair up for enduser.Dealer advised sat in chair and noticed it was uneven.Dealer advised front right caster was off the ground about quarter to half an inch when looked at chair.Dealer advised did some adjustments to chair and still off the ground.
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Search Alerts/Recalls
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