| Model Number |
Spectrum |
| Medical Device Problem Code |
Use of Device Problem (1670)
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| Health Effect - Clinical Code |
Skin Inflammation/ Irritation (4545)
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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Customer sent pictures of a patient that had an erbium yag treatement to the face with well defined areas of demarcation and pronounced erythema.Appearance is consistent with concentrated energy delivery.Rohrer clinical made several attempts to obtain treatment details without success.It was made known by the provider that initial post care treatment included neosporin, but switched to vaseline.Provider acknowledged the request for more information but has failed to provide.Rohrer has arranged for additional hand on education and advised to not use the device until this is completed.
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Additional Manufacturer Narrative
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Rohrer made 3 attempts to obtain treatment details, the only information obtained was the device used and pictures of patient after treatment.We will update case if more information becomes available.
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Search Alerts/Recalls
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