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On (b)(6) 2026, a patient underwent a ultrasound guided kidney biopsy procedure through normal density tissue using maxcore instrument.During the procedure, the instrument could not obtain the sample and firing button got stuck but still can be pressed.No coaxial needle was used.The procedure was completed using another device.There was no reported patient injury.
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H11: this report was impacted by emdr scheduled maintenance occurring july 22, 2026 to july 27, 2026.Manufacturing review: the device history records have been reviewed, and this lot met all release criteria.Investigation summary: the physical device was not returned for evaluation.One electronic photo was provided and reviewed.The photo shows one maxcore device handpiece placed in its package along with the product labeling information, which matches the and verified with tw details.Based on the photo review, the reported event cannot be confirmed.Therefore, the investigation is inconclusive for the reported failure as no objective evidence was provided for review.A definitive root cause for the alleged failure to obtain sample and failure to fire issues could not be determined based upon the provided information.Labeling review: as the reported event did not allege a labeling or use related issue, a labeling review is not required.Section a through f: the information provide by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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