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Updated fields: a2, b4, g1, g2, g3, g6, h2, h6, h11
the complaint reported that an audible leak was heard during use of an oasis drain.The reporter indicated that the same issue occurred with a second drain from the same lot, which was reported separately.The product associated with this complaint was not returned for evaluation.However, testing of the related returned unit identified no damage, and the product functioned as intended.No audible leak or abnormal sound could be reproduced during evaluation.The complaint did not specify the source of the reported sound.Potential sources external to the device, such as the patient line connection or wall suction equipment, could not be evaluated and may have contributed to the reported observation.A device history record review found no manufacturing non conformances, and review of the instructions for use confirmed that adequate setup and operating instructions are provided.Complaint trending found that the actual occurrence level did not exceed the anticipated occurrence level.Based on the available information, neither the reported audible leak nor a product-related non conformance could be confirmed.No evidence of a manufacturing or product deficiency was identified, and the root cause could not be determined.
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