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Details of complaint:\
the biomedical engineer (bme) reported that the gz transmitter's screen goes dark while being used, then was unresponsive despite pressing any of the buttons.No patient harm was reported.\
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investigation summary:\
the device was returned to nihon kohden for evaluation.The evaluation remarked on signs of previous fluid exposure.The reported issue was replicated, and the cause of the issue was determined to be a hardware failure relating to the display switch.\
a review of the device's complaint history by serial number reveals no similar issues.Nihon kohden will continue to trend and monitor.\
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additional information:\
b4 date of this report,\
d9 device available for evaluation,\
g3 date received by manufacturer,\
g6 type of report,\
h2 if follow-up, what type?\
h3 device evaluated by manufacturer,\
h6 event problem and evaluation codes,\
h11 additional manufacturer narrative.
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