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The biomedical engineer (bme) reported that when trying to export data it leads to a different screen that has ekg and respiratory instead of exporting the data.They stated the touch screen on the bedside monitor (bsm) is malfunctioning.No patient harm was reported.Investigation conclusion:
no device was returned for this complaint.Therefore, this complaint could not be confirmed, and the root cause of the reported issue could not be determined.To assist with this issue, the part numbers were provided to the customer as requested.Additional information:
b4 date of this report.G3 date received by manufacturer.G6 type of report.H2 if follow-up, what type?
h6 event problem and evaluation codes.H11 additional manufacturer narrative.
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