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It was reported that the patient had been complaining that every time they went outside and in the sun, they felt very hot in their head.The issue started about a month ago.At their last appointment with their healthcare provider (hcp) about 3 weeks ago, the hcp told them that the system was ok, but they did not inform the hcp about the heat.Patient services agent tried to confirm if this correlated with a settings change, but they made it seemed like it correlated to outside temperature.They were redirected to their hcp.
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D10.Section d information references the main component of the system.Other relevant device(s) are: product id: 3387s-40, serial/lot #: (b)(6), ubd: 18-jul-2014, udi#: (b)(4); product id: 3387s-40, serial/lot #: (b)(6), ubd: 26-aug-2014, udi#: (b)(4).Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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