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It was reported that a scan body issue occurred.The customer reported being unable to fully seat the atlantis scan body due to interference at the implant-abutment interface.The implant was placed and buried, then uncovered three months later for placement of a healing abutment.Reverse torque testing demonstrated implant stability at 30 ncm, and the patient reported no pain.Multiple attempts were made to seat the scan body; however, it could not be fully seated.Periapical radiographs were obtained, and the patient returned for a follow-up appointment with the sales representative.Additional intraoral photographs and periapical radiographs were taken.Based on the clinical and radiographic evaluation, a defect at the base of the implant was identified, preventing the scan body from fully seating.The customer was advised to remove the implant, perform bone grafting, and replace the implant.
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Therefore, because a serious injury resulted, this event is reportable per 21 cfr part 803.Section h6 was done based on the information provided by the initial reporter and our experience in the investigation of similar complaints.Product return is requested and product will be evaluated after receipt.In case any new or additional information will be gained from this investigation a follow-up report will be sent.Trend is tracked and monitored.
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