| Model Number |
CTR3312 |
| Medical Device Problem Code |
Failure to Osseointegrate (1863)
|
| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
06/29/2026
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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Implant failed to osseointegrate.
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Event or Problem Description
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Implant failed to osseointegrate.
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Additional Manufacturer Narrative
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Biohorizons is notifying fda that one or more emdr submissions could not be transmitted within the required reporting timeframe due to an unexpected system outage affecting our complaint management and reporting process.The outage was between 07/23/2026 and 07/31/2026.To cover the delay in processing an internal deviation as opened dv26029.The issue was escalated through our service providers under ticket numbers honeywell sparta: 01206739 and salesforce: 474165522, and restoration activities were actively underway.As of the escalation, the outage had persisted for seven working days (07/23 to 07/31/2026) and impacted our ability to complete electronic submissions.Biohorizons identified the affected reportable events, maintained documentation of the outage, and monitored the status of corrective actions to restore system functionality.Upon restoration of the system, all delayed emdr submissions will be transmitted as soon as practicable.We are documenting this event within our quality system and evaluating any additional corrective or preventive actions necessary to prevent recurrence.Biohorizons remains committed to compliance with 21 cfr part 803 reporting requirements and is providing this notification to document the circumstances that temporarily prevented electronic submission of required emdr reports.
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Search Alerts/Recalls
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