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Additional information: d9, h3, h6 (component code, type of investigation, investigation findings, investigation conclusions) , h11.A visual inspection, functional testing, and detailed analysis were performed on the returned device.The reported driveshaft fracture was confirmed.Production record and corrective and preventative actions (capa) reviews were performed and revealed no indication of a product quality issue.Additionally, a query of the complaint handling database for the reported lot revealed there is no indication of a lot specific issue.Based on the reported information and the observations from the returned analysis, the investigation determined that the driveshaft fracture appears to be related to circumstances of the procedure.Detailed analysis of the driveshaft fracture revealed evidence indicating that the fracture occurred while spinning in an elevated stress environment.The cause of the stress condition that led to the fracture is unknown.Based on the results of the complaint investigation there is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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