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It was reported that the bd alaris smartsite extension set had leakage.The following information was provided by the initial reporter: leaking from extension set.Additional information received from the customer:
please provide the exact event date in mm-dd-yyyy format.If multiple incidents occurred, kindly provide the corresponding event date for each incident.(b)(6)2026.Please provide the batch# or lot# number? unknown.What was the medication/fluid in use at the time of the event? yes; tpn.Describe any patient¿s harm, injury, complication or negative outcome that occurred as a result of the event.Patient had a low blood glucose and required a d10 bolus and hourly bg checks for several hours.Patient is now back to their baseline and back on their tpn.
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Device evaluation:
no product or photo was returned by the customer.The customer complaint of leakage could not be verified due to the product not being returned for failure investigation.A device history record review could not be performed on material 20027e because the lot number is unknown.Due to no sample being received, an investigation could not be performed, and a root cause could not be determined.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.Your assistance in this matter has been helpful in trend identification and supporting our commitment to continuous quality improvement.
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