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It was reported that when molding the template to determine the required plate length, it fractured.The specialist was not bothered, and the procedure was not delayed, as the surgery was successfully completed using another template.
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Product complaint # (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.H11.Additional manufacturer narrative:
h3, h6:
a manufacturing record evaluation was performed for the finished device
product code: 03.100.036
lot number: 5367p52
it was electronically reviewed and no nonconformances / manufacturing irregularities
were identified during the manufacturing process.The product was released on: 31 mar 2023
manufacturing site: jabil bettlach
the photo investigation revealed the plate was broken.The broken fragments can be observed in the photo evidence.The product was returned to depuy synthes for evaluation.Visual inspection of the returned device found that the bend-templ f/lowprofile3.5 recopl-curved was broken, scratched and cracked.The observed condition of the device is consistent with a component failure that was caused by exposure to unintended forces, such as overtightening the device while molding.Properly handling and attention to the approved use of the device diminish the risk of failure.According to the pelvic implants and instruments surgical technique guide the following warnings are mentioned:
do not bend the plate at the level of the holes.Reverse bending or use of the incorrect instrumentation for bending may weaken the plate and lead to premature plate failure (e.G.Breakage).Do not bend the plate beyond what is required to match the anatomy
a dimensional inspection was unable to be performed due to the post-manufacturing damage.A functional test was not performed since it was not applicable to the complaint condition.The overall complaint was confirmed as the observed condition of the bend-templ f/lowprofile3.5 recopl-curved would have contributed to the complained device issue was consistent with the reported condition.Based on the investigation findings, the potential cause is traced to overtightening the device while molding.There is no indication that a design or manufacturing issue has caused the reported complaint condition and it has been determined that no corrective and/or preventative action is proposed.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.
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