|
B1 product problem.Corrected.No product problem.H1 type of reportable event.Corrected.No malfunction.D9 product available to stryker: updated.D9 returned to manufacturer on: updated.H3 device evaluated by mfg: updated.Due to the automated manufacturing execution system (mes) system there are controls in the manufacturing process to ensure the product met specifications upon release.During visual inspection, the subject main coil was seen to be attached, stretched, knotted and the suture damaged.The tip ball was seen to be attached to the coil showing no breaks.The functional inspection was not performed.The reported event is covered in the device direction for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported main coil prematurely detached/separated during use was not confirmed based on analysis of the returned device.The reported coil in catheter friction could not be replicated; however, the analysis results are consistent with the reported event.The device failed to meet specifications when received for complaint investigation based on the analyzed anomalies noted to the device.It was reported that the subject main coil became stuck in the microcatheter and detached inside it.The subject coil was removed, and the procedure was completed successfully.Additional information from the customer indicated that slight resistance was encountered during advancement; however, at one point the subject coil would not advance further and became stuck during retraction.Some force was applied because the operator had achieved a favorable microcatheter position and did not want to lose it.An assignable cause of not confirmed will be assigned to reported defect main coil prematurely detached/separated during use as issue included a returned product review which showed no evidence of either the alleged issue(s) or any defect which could have contributed to the event.An assignable cause of 'procedural factors' will be assigned to reported coil in catheter friction, analyzed defect main coil stretched, analyzed defect main coil suture damaged, analyses defect main coil tangled as this complaint appears to be associated with a product that met stryker design and manufacturing specifications and was used in accordance with the dfu, but performance was limited due to procedural factors during use.The manufacturer has reviewed all information and determined this event no longer meets the requirement of the reportable event for the device in question.
|