| Model Number |
480299-08 |
| Medical Device Problem Code |
Difficult to Remove (1528)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/23/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during da vinci-assisted hysterectomy - benign surgical procedure, the customer contacted intuitive technical support engineer (tse) to report an issue where the suction irrigator instrument was getting stuck when being removed and had to rip it apart to fully remove from the cannula.There was no issue with the system during this event.The procedure was completed with no reported injury.
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Additional Manufacturer Narrative
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An investigation was completed to determine the cause of this reported event.The reported event was addressed with phone support.Technical support engineer (tse) suggested for the customer to notify the clinical sales rep (csr) who was identified and if this issue happens again to get the irrigator sent back for investigation.The system was working properly, and no additional action was required as the issue was resolved.Intuitive surgical, inc.(isi) has not received the suction irrigator instrument involved with the alleged issue to perform failure analysis.Additional information is being gathered to determine the contribution of the device to the customer reported issue.The probable root cause cannot be determined.
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Search Alerts/Recalls
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