The returned product was tested per ameda engineering protocol to determine whether the allegation of leaking fluid could be confirmed.The returned product was assessed for indications of malfunction or thermal event.The returned product was assessed for functionality and met functional specifications.Dark grey substance, e.G battery acid, was observed inside the battery compartment.Internally, no signs of foreign substance, burning, melting or charring were observed.The returned batteries were observably damaged.Additional testing confirmed that batteries may leak when the upper middle battery is placed incorrectly, with the positive and negative end reversed.
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Customer contacted ameda, inc.On (b)(6) 2015 to report pumping on battery power with her purely yours breast pump and a battery exploded inside the battery compartment immediately after completing her pumping session.She states hearing a hissing sound from the compartment prior to the event occurring.Battery leaked black fluid inside the compartment but she denies any burn, injury or property damage.
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