|
E1; reporter institution phone number :(b)(6)
e1: reporter phone number:(b)(6)
analysis and testing performed by the philips field service engineer (fse) who went to the customer site.The issue was not replicated during the evaluation.As part of the troubleshooting process, all device connections were inspected, re-secured, and reset.Following reconnection of all applicable connections, the system was tested and found to be operating normally with no further issues observed.Based on the results of the analysis, it was determined that the product has malfunctioned and the most likely cause is unknown.Based on the available information, the issue appears to have been related to a connection-related condition that was resolved by re-establishing all connections.Normal system functionality was confirmed following the connection reset.
|