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It was reported that the customer reported, "i was using the baby & me perineal cold pack and it burst." the customer reported, "the chemicals burned my inner thighs and vagina." following the event, the customer reported, "i rinsed my thighs and vagina with water." there were no reports of death, serious injury, medical intervention, or follow-up care.It has been determined that the event did not involve a death or serious injury; however, it meets the definition of a reportable malfunction, as recurrence of the malfunction could cause or contribute to death or serious injury.Based on the information reviewed, this is a reportable event as defined under 21 cfr 803.3.
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