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The account reported finding miscount lap sponges, and the complaint stated the basic packs only have 4 lap sponges bound together instead of 5.No sample or photo received for the investigation; finished good production records were reviewed, finished good pack build was reviewed, and the bill of materials was reviewed.Without a photo or physical sample, medline was unable to confirm the miscount, and the cause was documented as sample required to determine cause.A risk assessment was completed and the incident was found to be acceptable; the supplier quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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