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It was reported that the pendant wiring is either damaged, fraying, or internal wires are exposed.Additionally, the customer contact reported that the pendant buttons do not work or are stuck, and the pendant becomes warm or hot to touch.The customer reported that they "received recall letter" and "there is a bolt on the foot part of the frame that is broken.".
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It was reported that the pendant wiring is either damaged, fraying, or internal wires are exposed.Additionally, the customer contact reported that the pendant buttons do not work or are stuck, and the pendant becomes warm or hot to touch.The customer reported that they "received recall letter" and "there is a bolt on the foot part of the frame that is broken." no injuries were reported.Due diligence has been completed.No additional details are available related to the customer reported issue.Despite good faith efforts to obtain additional information, the customer contact was unable or unwilling to provide further incident details to the manufacturer.There were no reports of death, serious injury, medical intervention, or follow-up care.It has been determined that the event did not involve a death or serious injury; however, it meets the definition of a reportable malfunction, as recurrence of the malfunction could cause or contribute to death or serious injury.Based on the information reviewed, this is a reportable event as defined under 21 cfr 803.3.
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