| Model Number |
380614-15 |
| Medical Device Problem Code |
Output Problem (3005)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/30/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The issue was confirmed during a site visit by an intuitive field services engineer (fse), requiring an adjustment or replacement of the patient side manipulator (psm).The unit involved in this complaint has not been received and/or tested by failure analysis as of the date of this report.If the product is received and evaluated, a supplemental mdr will be submitted.
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Event or Problem Description
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It was reported that during a da vinci-assisted surgical procedure, the customer called an isi technical support engineer (tse) and reported a non-recoverable error 22023 on the patient side manipulator (psm).The procedure was completed with no reported injury.Intuitive surgical, inc.(isi) followed up with the initial reporter and obtained the following additional information: error was not resolved; the site continued and completed the procedure with two arms.The system was still in the original configuration.
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Search Alerts/Recalls
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