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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: INTUITIVE SURGICAL, INC daVinci Si; PATIENT SIDE CART, 4-ARM

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INTUITIVE SURGICAL, INC daVinci Si; PATIENT SIDE CART, 4-ARM Back to Search Results
Model Number 380614-15
Medical Device Problem Code Output Problem (3005)
Health Effect - Clinical Code No Clinical Signs, Symptoms or Conditions (4582)
Date of Event 07/30/2026
Type of Reportable Event Malfunction
Additional Manufacturer Narrative
The issue was confirmed during a site visit by an intuitive field services engineer (fse), requiring an adjustment or replacement of the patient side manipulator (psm).The unit involved in this complaint has not been received and/or tested by failure analysis as of the date of this report.If the product is received and evaluated, a supplemental mdr will be submitted.
 
Event or Problem Description
It was reported that during a da vinci-assisted surgical procedure, the customer called an isi technical support engineer (tse) and reported a non-recoverable error 22023 on the patient side manipulator (psm).The procedure was completed with no reported injury.Intuitive surgical, inc.(isi) followed up with the initial reporter and obtained the following additional information: error was not resolved; the site continued and completed the procedure with two arms.The system was still in the original configuration.
 
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Brand Name
daVinci Si
Common Device Name
PATIENT SIDE CART, 4-ARM
Manufacturer (Section D)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA 95051
Manufacturer (Section G)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA 95051
Manufacturer Contact
izabel nielson
3410 central expressway
santa clara, CA 95051
+1(408)523-2100
MDR Report Key50215063
Report Number2955842-2026-35407
Device Sequence Number15954930
Product Code NAY
UDI-Device Identifier00886874110690
UDI-Public(01)00886874110690
Combination Product (Y/N)N
Initial Reporter CountryVM
PMA/510(K) Number
K081137
Number of Events Summarized1
Summary Report (Y/N)N
Reporter Type Manufacturer
Report Source Other,Foreign,Company Representative,Distributor
Initial Reporter Occupation Non-Healthcare Professional
Remedial Action Other
Type of Report Initial
Report Date (Section B) 08/11/2026
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Operator of Device Health Professional
Device Model Number380614-15
Device Catalogue Number380614
Was Device Available for Evaluation? No
Is the Reporter a Health Professional? No
Initial Date Received by Manufacturer 07/30/2026
Initial Report FDA Received Date08/11/2026
Was Device Evaluated by Manufacturer? (Y/N) No
Date Device Manufactured03/23/2016
Is the Device Labeled for Single Use? (Y/N) No
Is This a Single-Use Device that was
Reprocessed and Reused on a Patient? (Y/N)
No
Usage of Device Reuse
If action reported to FDA under 21 USC 360i(g), list
FDA-assigned Recall Number or include a statement
N/A
Patient Sequence Number1
Concomitant Medical Products
and Therapy/Usage Dates
da Vinci Instruments and Accessories
Patient SexUnknown
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