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Product complaint # (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.Additional narrative:
h6: photo investigation:
the product was not returned to depuy synthes, however photos were provided for review.The photo investigation revealed that drill bit ø2.5 qc l170 calibration 80 had broken.The observed condition of the device was consist with a random component failure that may have been caused by exposure to unintended force.Since the device was not returned, a dimensional inspection cannot be performed.The overall complaint was confirmed as the observed condition of the drill bit ø2.5 qc l170 calibration 80 would contribute to the complained device issue.Based on the investigation findings, potential cause attributed to component failure and it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.H3, h4, h6: device history record (dhr) review conducted:
manufacturing location: inspected, packaged, sterilized and released by: monument / supplier- orchid unique
manufacturing date: 11-aug-2022
part number: 03.133.103s, 2.5mm drill bit qc 170mm ster 80mm calibration
lot number: 1491p80
lot quantity: 100
nonconformance noted: n/a
review of the dhr file:
production order traveler met all inspection acceptance criteria.Packaging label logs (pll) lmd were reviewed and determined to be conforming.Packaging bom was reviewed and determined to be conforming with no deviations to normal packaging identified.A manufacturing record evaluation was performed for the finished device with batch number 1491p80.No nonconformities or manufacturing irregularities have identified related to the complaint condition.Component part(s) reviewed:
part number: 03.133m103, 2.5mm drill bit qc 170mm
lot number: u414830
lot quantity: 478
inspection instruction met all inspection acceptance criteria.Inspection sheet, incoming final inspection met all inspection acceptance criteria.Certificate of conformance dated 01-aug-2022 was reviewed and determined to be conforming.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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