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A 13 month complaint history review and lot history review for similar complaints was performed for the bio-rad lot 1004820 from (b)(6)2025 through the aware date (b)(6)2026.There were no similar complaints identified during the searched period.A 13-month complaint history review and service history review through aware date of event for similar complaints was performed for "failure mode high quality control for beta human chorionic gonadotropin (bhcg)".There were nine (9) similar cases, including this one.Data assessment indicated the reported events were mostly due to biological contamination, improper procedure, incorrect interpretation of results, operational problem and/or suction problem.All quality controls were completed successfully without issues before resuming patient sample testing, confirming analyzer functionality.There was no indication of incorrect results being generated due to fault or failure of the operation of the aia-360 analyzer nor was a systemic issue identified.
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