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The customer stated that the surgeons have noticed that the blades are not cutting, and no adverse reactions were noted.No sample or photo was received for the investigation; the device history records were reviewed and no non-conformances were noted, and a thorough review of the pack build was conducted with no issues identified that would contribute to the reported issue.At this time, the reported defect could not be confirmed, as no physical sample or detailed photographic evidence was provided to support the investigation.No root cause was identified, and the division will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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