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Qn#(b)(4)
the sample was returned to the manufacturer for evaluation.The manufacturer reported: this complaint has been handled and closed as code 3b (flange brake) based on description and the provided sample.Returned sample inspection: one sample in return, lot 23150, with approximately 0,1 ml gel inside.The syringe flange is broken off.Code 3b applies.The batch record has been reviewed and no deviations or anomalies were identified that can be linked to the complaint.No quality issues found connected to the raw material (syringe, finger grip) which can explain the complaint.Identified root cause: not determined.No further actions will be performed within this complaint, however, the lot is monitored and if relevant, further investigation will be performed.Palette life sciences will continue to monitor and trend for reports of this nature.
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