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The customer reported that the wheelchair was received with the anti-tip wheels installed in the wrong position.While using the wheelchair inside his home on a tile floor, he was rolling backward when the wheelchair became caught on an object.The customer reported that when he attempted to continue moving backward, the wheelchair tipped over, causing him to fall.He reported striking his head and sustaining a fractured scapula.The customer sought medical attention in the emergency room.The customer stated that the anti-tip wheels were repositioned after the incident.
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