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The customer reported that the suction catheters were defective and not sucking, and that the caregiver disposed of the full case due to defect.Medline quality received a complaint for 1 cs of the product; the samples were hooked up to a suction aspirator and suction was attempted at various levels, but they did not suction, and the unit was not further tested.The reported problem was confirmed, and the cause was updated to defect confirmed: unknown responsible party, cannot determine cause w/received sample.Overall, a replacement was issued, the manufacturing site will be notified on a quarterly basis, and the division will monitor the complaint during quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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