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The customer reported that when "clipping them onto the bowl" while setting up the sterile table "they are breaking" and that the incident happens prior to the procedure beginning with no patient involvement.Finished good production records were reviewed and there were no line down situations, run without approvals, deviations or non-conformance reports that might have had an impact on this issue; finished good pack build was reviewed and there were no issues with the build that likely contributed to the reported issue.No sample or photo was received for the investigation, and the defect could not be confirmed.The cause was unconfirmed, sample required to determine cause, and the supplier quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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