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The customer reported that the suction does not work and have to poke a hole in the lid to do so.Medline quality received one canister with the lid fully sealed and nine unused canisters; visual inspection found seven were in new condition and two were cracked around the lip of the canister, and testing with an hcs7000 suction aspirator found the unit turned on and the lid was firmly sealed in place.As a result, medline cannot confirm the reported complaint as the suction canisters appear to be working as they should, and the cause was not confirmed with received sample.The division will monitor for trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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