| Model Number |
2120 |
| Medical Device Problem Code |
Failure to Infuse (2340)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/18/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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During the investigation of a returned pump, it was confirmed that the customer's complaint regarding the device displaying error code "41541" could be reproduced through investigative testing.This error code triggers a high-priority alarm and could potentially interrupt therapy.There was no patient involvement, and no harm was reported.
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Additional Manufacturer Narrative
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The suspect pump was returned for evaluation.The event history log (ehl) was reviewed, and a review of the 12-month service history was performed; no relevant findings were identified.Visual inspection and functional testing were conducted.The customer-reported issue was confirmed during visual inspection and device startup.The probable cause was determined to be a worn or defective printed wiring assembly (pwa).The device did not power up for more than one to two seconds in either mode without automatically displaying error code (ec) 41541.Attempts to clear the error code were unsuccessful.The pwa was replaced to resolve the issue.The unit was recalibrated, and the software was updated.
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Search Alerts/Recalls
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