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The account reported finding a "cracked canister" and the complaint stated the canister was cracked.A sample was received for investigation; the sample was provided with the incorrect call tag and verified by the account, was observed to be in new condition, did not contain fluid damage, and there were multiple cracks in the canister observed.Medline could confirm the issue of the "cracked canister" due to not receiving the lot number of the item, medline was not able to confirm what may have caused the issue, and the quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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