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Detailed product information was not provided to bsc.We completed a good faith effort to obtain the information, but it was unable to be obtained.Because the product is unknown, we are unable to provide the unique identifier (udi) # and other specific product information.Good faith effort attempts were made to try and retrieve additional details regarding the reported event, but further information was unable to be obtained.Investigation results:
device analysis findings:
the device was not returned for analysis; therefore, a technical analysis could not be performed.Device history record (dhr) review:
review confirmed that the device met all material, assembly, and performance specifications prior to distribution.Investigation conclusion:
this investigation has been assigned an investigation conclusion code of cause not established following a review of the reported event details, available information, and product record review.In this case the device was not returned for product analysis therefore limiting the identification of a most probable cause of the reported event.Improper handling, device manipulation or not following the correct instructions during the procedure, alongside the anatomical conditions of the patient, could be contributing factors to the reported issue.However, there is no additional detail pertinent to the event.
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