| Model Number |
77263-01 |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Codes |
Hemorrhage/Blood Loss/Bleeding (1888); Pain (1994)
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| Date of Event |
07/23/2026
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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The customer experienced bleeding after inserting the abbott diabetes care (adc) device.The customer experienced symptoms such as edema as pain and was able to self-treat with aspirin (antiplatelet).The adc device was reported to be applied on an incorrect site instead of back of arm thus application being off label use.No third-party medical treatment/medication was provided.There was no report of death or permanent impairment associated with this event.
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Event or Problem Description
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The customer experienced bleeding after inserting the abbott diabetes care (adc) device.The customer experienced symptoms such as edema as pain and was able to self-treat with aspirin (antiplatelet).The adc device was reported to be applied on an incorrect site instead of back of arm thus application being off label use.No third-party medical treatment/medication was provided.There was no report of death or permanent impairment associated with this event.
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Additional Manufacturer Narrative
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The product has been requested back for an investigation and the customer agreed to return the device.However, no product has been received at this time despite follow up attempts by adc.The most probable root causes associated with this failure mode are disconnected, faulty or damaged components or misuse.However, mitigations are in place to reduce and prevent such issues.All vital manufacturing steps are validated, monitored, and verified during manufacturing to ensure the system is in conformance with the verified design.Labeling is provided to instruct the user on the intended use of all vital parts of the system to minimize misuse.All complaints and complaint trends are investigated to determine if there is a product defect/ deficiency.If a product defect/ deficiency is identified, a risk evaluation is completed and compared to the risk management report, to ensure the risk profile has not changed.Additionally, as a part of abbott¿s post-market surveillance process, all risk evaluations with associated complaint data are reviewed annually to determine if the risk profiles have changed as compared to the product risk management reports.These monitoring processes ensure that all product risk profiles remain acceptable and have a positive benefit/ risk ratio.An extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhrs (device history review) for the lingo glucose biosensor and sensor was reviewed and the dhrs showed the lingo glucose biosensor and sensor meet specifications prior to release to distribution.If product is returned, a physical investigation will be performed per adc's established processes and procedures and a report will be submitted upon completion of investigation.All pertinent information available to abbott diabetes care has been submitted.
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Additional Manufacturer Narrative
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The product has been requested back for investigation and the customer agreed to return the device.A follow-up report will be submitted upon completion of investigation activities or if additional information is obtained.The date of event is unknown.The date entered in section b3 is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Search Alerts/Recalls
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