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Summary:
(b)(6) reported a burnt power entry module on biofire® filmarray® torch base (b)(6).During troubleshooting, a burnt power entry module and cable were noticed.The images provided by the customer confirm reported issue of burnt prongs on the torch base.The customer confirmed no harm or injury to the operator.A potential product malfunction was identified.Torch base (b)(6) has been requested to be returned for the investigation and attempts for the instrument's return are still ongoing.Update for follow up report:
biofire is still investigating this event in order to determine the root cause.The full investigation and associated conclusions will be provided in the final supplemental report.No remedial action, corrective action, preventive action, or fsca has been deemed necessary at this time.
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