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The device was not returned to olympus for evaluation.However, a field service engineer (fse) was dispatched to the customer site to investigate the reported malfunction.The fse inspected the unit and replaced the affected panels, drain pump, switching valve, and basin sensor, which were determined to be the components most likely associated with the reported issue.Should additional relevant information become available, a supplemental report will be submitted.Olympus will continue to monitor field performance for this device.
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