MAUDE Adverse Event Report: K-C AFC Manufacturing, S. de R.L. de C.V U by Kotex Click : Tampon, Menstrual, Unscented : HEB

Model Number	Kotex Tampons
Medical Device Problem Code	Component Missing (2306)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	08/01/2026
Type of Reportable Event	Malfunction
Event or Problem Description
Consumer reported upon attempted removal of a tampon, the string was missing.She received assistance from her husband to manually remove the pledged from her vaginal cavity.She did not seek medical attention, and she did not experience any adverse health effects.
Additional Manufacturer Narrative
The production identifier of lot number was not available from the consumer.The consumer did not have the package.With no means to determine the manufacturer/asset line and day of production, no further investigation on documents and supporting records can be performed.Additionally, the consumer provided a sample photo, and the evaluation was unable to confirm if the string was missing.No physical samples were received.

• Brand Name: U by Kotex Click : Tampon, Menstrual, Unscented : HEB
• Common Device Name: Tampon, Menstrual, Unscented
• Manufacturer (Section D): K-C AFC Manufacturing, S. de R.L. de C.V; calzada industrial de las maquiladoras #87; nuevo nogales; nogales, sonora mexico 84094 ; MX 84094
• Manufacturer (Section G): K-C AFC Manufacturing, S. de R.L. de C.V; calzada industrial de las maquiladoras #87; nuevo nogales; nogales, sonora mexico 84094 ; MX 84094
• Manufacturer Contact: emily arnould, rn bsn ; 2100 winchester rd; neenah, WI 54956 ; +1(920)721-3128
• MDR Report Key: 50452723
• Report Number: 3011109575-2026-00040
• Device Sequence Number: 18552934
• Product Code: HEB
• UDI-Device Identifier: 00036000534450
• UDI-Public: (01)00036000534450
• Combination Product (Y/N): N
• Initial Reporter State: VA
• Initial Reporter Country: US
• PMA/510(K) Number: K223749
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Serviced by Third Party (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Consumer
• Initial Reporter Occupation: Non-Healthcare Professional
• Type of Report: Initial
• Report Date (Section B): 08/26/2026

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Lay User/Patient
• Device Model Number: Kotex Tampons
• Was Device Available for Evaluation?: Yes
• Date Returned to Manufacturer: 08/04/2026
• Is the Reporter a Health Professional?: No
• Was the Report Sent to FDA?: No
• Type of Report(Section G): Thirty-Day
• Initial Date Received by Manufacturer: 08/02/2026
• Initial Report FDA Received Date: 08/26/2026
• Was Device Evaluated by Manufacturer? (Y/N): Yes
• Is the Device Labeled for Single Use? (Y/N): Yes
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Usage of Device: Initial
• Patient Sequence Number: 1
• Patient Sex: Female