| Model Number |
IntelliVue Patient Monitor MX750 |
| Medical Device Problem Code |
Application Program Problem (2880)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
08/03/2026
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
It was reported that the monitor has a different configuration than the rest on the station.The device was in use on a patient at the time of the event.There was no adverse event reported.
|
| |
|
Additional Manufacturer Narrative
|
|
Philips was advised that the reported monitor has a different configuration than the rest on the station.An analysis was performed by field service personnel, which included configuration comparison between the affected monitor and other monitors on the station.The investigation determined that configuration was completely different, with different profiles and screens.The origin of the configuration difference could not be traced, but it was noted that the monitor may have come from another department.Based on the results of the analysis, the product was confirmed to be operating per specifications, and the cause of the reported problem was related to configuration.The issue was resolved by transferring the configuration from another monitor to the affected device and confirming the fix by comparing configurations.Reporting institution phone # (b)(6).Reporter phone #(b)(6).
|
| |
|
Search Alerts/Recalls
|